You may not be able to sign in for a couple of days. To avoid this, check when your password expires at StarID Self-Service. If it expires on or before November 20, change it by Friday, November 13.
Use your employee sign-in for work and StarID@go.minnstate.edu for coursework. If a site signs you in with the wrong account, sign out and reopen it in a private or incognito window.
Your StarID is the username Minnesota State gives every student and employee. It looks like ab1234cd. Find or activate yours at StarID Self-Service.
Include the system name, what you were trying to do, the sign-in you used and the exact error message. Do not send your password.
If your password expires during the change, you may not be able to sign in for a couple of days. Be proactive and check it now.
Identity 3.0 is a Minnesota State project to make sign-ins simpler and more consistent across all colleges and universities.
Still stuck? Write down the system name, the sign-in you used and the exact error message, then contact the IT Help Desk.
If it expires on or before Friday, November 20 (the week of the change), change your password by Friday, November 13.
Do your part: check when your StarID password expires. If it expires soon, change it by Friday, November 13.
Riverland IT and Minnesota State will never ask for your password by email, chat or support ticket.
资料来源：企业官网公司介绍页面（复核日期：2026-10-29）。